In response to a request to decommission a discharge service provided by a private sector company, I led the transition of activity to an enhanced in-house service. My primary objective was to ensure a seamless transfer with no disruption to …
Improving Cancer Referral-to-Treatment Standards Through Contractual and Collaborative Innovation
I was tasked with supporting the local hospital to improve its performance against the national cancer referral-to-treatment constitutional standard, which had not been met for several years. Working alongside the Integrated Care Board’s (ICB) Contract Manager, I raised a formal …
Redesigning and Procuring a New Integrated Community Equipment Service
In Spring 2024, I led the successful redesign and procurement of a new integrated Health and Social Care Community Equipment Service. Central to the project was a co-design approach, working collaboratively with service users, prescribers, health and social care professionals, …
Transforming Clinical Support and CQC Rating in Staffordshire’s Largest Care Home
I led a collaborative initiative that significantly improved the CQC rating of Staffordshire’s largest care home, which had previously been rated as “Requires Improvement.” A key issue was staff feeling clinically unsupported, leading to difficulties in recruitment and retention. In …
IT Infrastructure Transition to New PFI Hospital Site
Leading a team of skilled technicians, I successfully managed the complex relocation of all IT infrastructure from an aging hospital estate to a new PFI site—one of the UK’s largest trauma hospitals. This comprehensive project involved the transfer and configuration …
Co-Designing Clinical Systems to Improve Mandatory Cancer Data Reporting
As the accountable lead, I spearheaded the development of a new clinical system designed to improve cancer data collection and support the Trust in meeting national mandatory reporting requirements—an area where compliance had previously fallen short. Using a co-design approach, …






